Returns Returns have an additional cost depending on the geographical area you belong to. Geographical area Price Spain and Portugal 4,99€ Europe 9,99€ Other geographical areas 19,99€ We are very sorry to hear that you have to return the product, in order to process it correctly we need you to provide us with your details: Order number Name Surname Address Location Email Telephone number Reason for return Two-hour time slot for the courier service to collect the parcel (we just need you to put it in the box/envelope, the courier service will generate the label/albatross) From: 09:00 a 11:0011:00 a 13:0013:00 a 15:0016:00 a 17:0017:00 a 19:0019:00 a 21:00 A: 09:00 a 11:0011:00 a 13:0013:00 a 15:0016:00 a 17:0017:00 a 19:0019:00 a 21:00 Once we receive your garments, we will check that they are in perfect condition, and we will proceed to refund the corresponding part of the amount in your account, this may take 7 working days. The cost of the return will be deducted from the total amount to be returned. Check your geographical area for the rate.